Did you know about?

FINISH®
QUANTUM®
Frequently Asked Questions
- Why is QUANTUMATIC™ revolutionary?
- How does QUANTUMATIC™ work?
- Where do I put QUANTUMATIC™?
- What is the benefit of QUANTUMATIC™ over the detergent I currently use?
- Does QUANTUMATIC™ work with existing tabs and pacs?
- Does water need to flow in through the top of QUANTUMATIC™?
- Can QUANTUMATIC™ be placed upside down and still work?
- Do I need batteries to operate QUANTUMATIC™?
- Does QUANTUMATIC™ release the right amount of detergent based on water hardness or temperature?
- Does QUANTUMATIC™ deliver the same results at all temperatures and cycle lengths?
- Can I use QUANTUMATIC™ and still be green?
- Do I need to add rinse aids or specialty products?
- If I'm using a dishwasher cleaner, do I take QUANTUMATIC™ out of the dishwasher?
- How do I remove the refill from QUANTUMATIC™?
- How do I know if I have to change the refill?
- Do I need to clean or wash the QUANTUMATIC™ dispenser?
- Once the refill pack is open, can I take out the other refill(s) to store in my cabinet?
- How does QUANTUMATIC™ detergent compare to regular tabs or pacs?
- Is the detergent phosphate free?
- What is the lifespan of the QUANTUMATIC™ dispenser?
- Why is QUANTUMATIC™ in a blister and not in a recyclable cardboard?
- Does QUANTUMATIC™ work the same in dishwashers with one and two spray arms?
- How do I make sure no more than one dose of detergent is used during a wash?
- What should I do if I notice detergent residue?
Why is QUANTUMATIC™ revolutionary?
FINISH® QUANTUMATIC™ is a revolutionary new dishwasher detergent dispenser and refill system that delivers the performance power of QUANTUM™ automatically for 12 washes. There are no products comparable to QUANTUMATIC™ on the market.
How does QUANTUMATIC™ work?
QUANTUMATIC™ is powered by heat from your dishwasher, so an external power source is not required.
When activated, an internal mechanism dispenses a pre-measured dose of detergent for each wash.
Click here to see instructions on how to use QUANTUMATIC™.
Where do I put QUANTUMATIC™?
QUANTUMATIC™ should be placed upright on your dishwasher's top rack. Just clip QUANTUMATIC™ to the rack to ensure it is in a firm position.
What is the benefit of QUANTUMATIC™ over the detergent I currently use?
QUANTUMATIC™ offers the ultimate level of performance and convenience, delivering brilliant cleaning power automatically for 12 washes.
Does QUANTUMATIC™ work with existing tabs and pacs?
QUANTUMATIC™ can only be refilled with QUANTUMATIC™ refill cartridges - not with regular tabs or pacs.
Does water need to flow in through the top of QUANTUMATIC™?
Yes, water will enter QUANTUMATIC™ and it will work properly as long as dishes are not placed on top of the dispenser.
Can QUANTUMATIC™ be placed upside down and still work?
No, the QUANTUMATIC™ dispenser must be placed upright and clipped onto the rack.
Do I need batteries to operate QUANTUMATIC™?
No, QUANTUMATIC™ relies on heat from your dishwasher to dispense a pre-measured dose of detergent for each wash.
Does QUANTUMATIC™ release the right amount of detergent based on water hardness or temperature?
No, QUANTUMATIC™ releases a pre-measured dose of detergent for each wash.
Does QUANTUMATIC™ deliver the same results at all temperatures and cycle lengths?
Yes, QUANTUMATIC™ has been tested extensively in a variety of dishwasher models and wash cycles.
However, QUANTUMATIC™ is not designed to work in short cycles or "rinse only" cycles, which are too brief to activate the dispenser.
Can I use QUANTUMATIC™ and still be green?
Scrape, don't rinse your dishes before loading. According to ENERGY STAR®, rinsing can use up to 20 gallons of water. Automatic dishwashing detergents are designed to do the cleaning so you don't have to.
Do I need to add rinse aids or specialty products?
No, QUANTUMATIC™ detergent contains rinse aids. If you live in a hard water region, you can further enhance your dishwasher's performance by using FINISH® Glass Magic® and FINISH® JET-DRY® Rinse Agent.
If I'm using a dishwasher cleaner, do I take QUANTUMATIC™ out of the dishwasher?
Yes, remove QUANTUMATIC™ before using FINISH® Dishwasher Cleaner. Otherwise, the QUANTUMATIC™ detergent will reduce the cleaning effect of FINISH® Dishwasher Cleaner.
How do I remove the refill from QUANTUMATIC™?
Simply turn and pull the top to open and lift the refill out. Only handle QUANTUMATIC™ once it has cooled to room temperature. Click here to see instructions on how to use QUANTUMATIC™.
How do I know if I have to change the refill?
The intelligent counter shows how many washes are left.
Click here to see instructions on how to use QUANTUMATIC™.
Do I need to clean or wash the QUANTUMATIC™ dispenser?
No, the QUANTUMATIC™ dispenser cleans itself during the dishwashing cycle.
Once the refill pack is open, can I take out the other refill(s) to store in my cabinet?
As with all other detergents, we recommend that you leave QUANTUMATIC™ refill cartridges inside their original, closed packaging until the moment of use.
How does QUANTUMATIC™ detergent compare to regular tabs or pacs?
QUANTUMATIC™ releases a pre-measured dose of detergent for each wash. Like tabs and pacs, QUANTUMATIC™ delivers an amazing clean and shine every time.
Is the detergent phosphate free?
QUANTUMATIC™ detergent is Phosphate Free (contains no sodium tripolyphosphate).
What is the lifespan of the QUANTUMATIC™ dispenser?
QUANTUMATIC™ is designed to meet demanding internal quality standards. QUANTUMATIC™ has been shown to last 1,000 washes.
Why is QUANTUMATIC™ in a blister and not in a recyclable cardboard?
The plastic blister is recyclable where facilities exist. We are constantly exploring ways to make our packaging more sustainable.
Does QUANTUMATIC™ work the same in dishwashers with one and two spray arms?
It works just as well in machines with two spray arms.
How do I make sure no more than one dose of detergent is used during a wash?
QUANTUMATIC™ has been designed and tested to ensure that only one dose of detergent is released during each wash.
What should I do if I notice detergent residue?
If you notice detergent residue on your dishes, check the following:
- Is the dispenser upright? Is the water inlet hole in the lowest position of the lid?
- Is the dispenser covered by dishes?
- Which wash cycle are you using? QUANTUMATIC™ can be used in all dishwashing cycles except short cycles and "rinse only" cycles.
- Is QUANTUMATIC™ installed on the top rack? Try moving it to the bottom rack.
